Privacy Policy for Trustur AI

Trustur AI is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains how we handle your data when you use our AI-powered platform. By using our service, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Account Information: When you create an account, we may collect your name, email address, telephone number, username, and password.
• Profile Information: You may provide additional details, such as your area of specialization from the options provided.

b. Usage Data

• Interaction Data: Information about how you use our service, including your questions,materials accessed, and feedback provided.
• Device Data: Information about your device, such as IP address, browser type, operating system, and device identifiers.

c. Voice Chat Data

• If you use the voice chat feature, we may collect voice recordings and transcriptions to process your requests and improve the quality of the service.
• Voice data is temporarily stored and processed to provide responses and is deleted after a short retention period unless otherwise required for troubleshooting, quality assurance, or legal compliance.

d. Optional Information

• You may upload or share documents, notes, images, or othermaterials. This content will be used solely to provide the requested service.

2. How We Use Your Information

We use the collected information for the following purposes:

a. Service Provision and Improvement

• To provide and maintain our AI-powered assistant service
• To improve and personalize your user experience
• To develop new features, products, and services

b. Communication

• To respond to your inquiries and support requests
• To send important service updates and announcements
• To provide educational content and resources

c. Security and Protection

• To detect, prevent, and address technical issues
• To protect against unauthorized access and fraud
• To ensure the security of your account and data

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data Encryption: We use industry-standard encryption to protect data transmission and storage
• Access Controls: We restrict access to your information to authorized personnel only
• Regular Audits: We conduct security assessments and updates to maintain data protection
• Data Retention: We retain your information only for as long as necessary to provide our services or as required by law

4. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications

5. Third-Party Services

Our service may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

6. Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +1 (302) 600 1269
• Address: 650 California St, San Francisco, CA