Building Supply Service and Delivery Agreement

What a good one includes

• Detailed specifications of the materials, custom fabrication services, and milling tolerances required before delivery.
• A clear definition of site readiness that holds the buyer responsible for providing safe, unobstructed access for heavy delivery vehicles.
• A precise clause stating exactly when the risk of loss passes from the dealer to the buyer, typically upon physical offloading at the designated site.
• Specific time limits for offloading and clear fees for truck detention or delays caused by the customer’s site unpreparedness.
• A strict, time-bound protocol for the customer to inspect delivered materials and report any damage or shortages, typically within 24 to 48 hours.
• An explicit waiver of liability for theft or weather damage if the buyer requests delivery to an unattended job site.

Common mistakes to avoid

• Failing to define who is responsible for unloading the truck, which leads to disputes when heavy machinery is required on-site but not provided.
• Omitting a clear weather delay clause, leaving the dealer liable for missed project deadlines during severe storms.
• Allowing verbal changes to delivery schedules or custom order specifications without requiring a written and signed change order.
• Neglecting to outline clear liability limits for damage caused to a buyer's property or driveway during a requested off-road delivery.

Frequently asked questions