Business Notice Template for Print and Branding Shops

What a good one includes

• A clear, prominent header that instantly states the nature of the update, such as "Upcoming Holiday Hours" or "An Update on Our Production Lead Times."
• A concise explanation of the change, framed around your commitment to maintaining high-quality print and branding standards.
• Specific, bolded effective dates and deadlines so customers know exactly when the changes take place and how to plan their submissions.
• Direct instructions on how current proofing, printing, and shipping timelines will be affected by this operational shift.
• A clear call to action guiding customers on where to submit urgent files or how to reach account managers with questions.
• A sincere expression of appreciation for their continued partnership, reinforcing the collaborative relationship between your shop and their business.

Common mistakes to avoid

• Sending the notice too close to the implementation date, leaving clients with active print jobs in a bind.
• Using vague timeline estimates instead of concrete dates, which leads to influxes of customer service emails asking for clarification.
• Adopting an apologetic or defensive tone regarding price adjustments rather than confidently tying them to material quality and reliable service.
• Failing to post the notice where active clients actually look, such as on the online upload portal, the shop door, and automated email signatures.

Frequently asked questions