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A professional client service agreement outlining the scope of work, installation terms, and payment milestones for cabinetry and custom carpentry projects.
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As a custom carpenter or cabinetmaker, your craft is a blend of precise engineering and fine art. But without a watertight Carpentry and Cabinetry Service Agreement, even your best work can get bogged down by shifting client expectations, unexpected site conditions, and delayed payments. This contract is your ultimate business shield, clearly defining what you are building, how much it costs, and exactly when you expect to be paid. You need this document before lumber is ordered or saw blades spin, especially when dealing with custom-built units that cannot simply be returned if a client changes their mind. A great agreement bridges the gap between your workshop and the client’s home, setting realistic expectations for installation challenges like unlevel floors, plumbing rerouting, and wood grain variations. By laying out the rules for change orders and milestone payments, you protect your hard-earned cash flow and build a professional, trusting relationship with your clients from day one.
A standard structure is a 50% non-refundable deposit to secure materials and your spot in the queue, 30% upon workshop completion or delivery, and the remaining 20% immediately upon installation. This keeps your cash flow positive and ensures you are never out-of-pocket for expensive wood and hardware.
Your agreement must state that minor scribing and filler pieces are standard practice for custom installations to accommodate uneven walls. It should also clarify that correcting major structural issues, like leveling a sagging subfloor, is the client’s financial responsibility.
Yes, you should include a clause that charges a daily or weekly storage fee if the installation is delayed by the client for more than a specified grace period. This prevents finished pieces from cluttering your workshop and halting your other active projects.
Include a natural materials clause explaining that wood features natural variations in grain, color, and knots that are not considered defects. You should also have the client sign off on physical sample blocks before production begins to set accurate expectations.
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