Custom Shop Policy Notice for Tailors and Seamstresses

In most jurisdictions, you must hold unclaimed garments for 90 days after notifying the client that the work is complete. You must make a good-faith effort to contact the owner via phone and written notice before disposing of the item or selling it to recover your labor costs. It is essential to state this specific timeline clearly in your posted shop policies.

The industry standard is a 50% non-refundable deposit before any pattern cutting, fabric sourcing, or physical pinning begins. For high-end bridal wear or intensive custom work, some studios require up to 60% upfront to cover the direct cost of materials. The remaining balance is strictly due upon the final fitting and prior to the garment leaving the shop.

Your policy should state that fittings will be rescheduled, and potentially subject to a rescheduling fee, if the client arrives without the correct footwear or foundations. Hemming and bodice alterations cannot be done accurately without the exact heel height and support garments the client intends to wear. Enforcing this rule prevents costly re-work and guarantees a perfect fit.

Yes, you can charge a daily or weekly storage fee for completed garments left in your studio beyond a designated grace period, typically seven business days after completion. This fee must be clearly disclosed on your signed intake form and posted policy board to be legally enforceable. This charge compensates you for the physical space used and encourages timely pickups.