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Done for you in 5 minutes.
A clear, protective service contract setting expectations, deposit rules, fabric sourcing responsibilities, and project timelines with your clients.
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For custom upholsterers and interior designers, your craft is a blend of intense labor, technical precision, and deeply personal aesthetics. While you pour your passion into transforming a space or a cherished piece of furniture, a Custom Upholstery and Interior Design Service Agreement keeps your business secure and your client relationships smooth. You need this contract the moment a client commissions a project, ensuring everyone is aligned before scissors touch fabric. A great agreement does more than just list prices; it clearly defines who sources the materials, how delay overruns are handled, and what happens if a client changes their mind mid-project. By establishing clear deposit terms, fabric approval milestones, and storage fee policies for completed items left unclaimed, you protect your studio space and cash flow. Writing a solid agreement isn't about creating barriers; it's about building a professional framework of trust so you can focus entirely on delivering stunning, heirloom-quality craftsmanship.
A Customer’s Own Material fee is a surcharge applied when a client supplies their own fabric instead of purchasing it through your studio. You should include this in your agreement to offset the lost retail markup and to cover the extra time required to inspect and prep unfamiliar textiles.
Your contract should establish a five-day grace period for pickup once you notify the client of completion. After this window closes, the agreement should enforce a mandatory daily storage fee that must be paid in full before the furniture is released.
Your agreement must state that cancellations are not permitted once custom materials are ordered or labor has commenced. If a client attempts to cancel after fabric is cut, they forfeit their entire deposit and remain responsible for any labor hours already invested.
Your contract must explicitly limit your liability to your craftsmanship and installation work, not the performance of the textile itself. Any fabric warranties are strictly between the client and the manufacturer, especially if the client selected or supplied the material.
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