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A professionally drafted, formal demand letter to send to clients who haven't paid for completed glazing, window, or aluminium fabrication work. Walk away with a firm, legally structured notice of non-payment designed to recover your outstanding invoices.
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As a glass and aluminium contractor, your work requires precision, heavy materials, and significant upfront costs for glass sheets, custom extrusions, and hardware. When a client holds back payment after you have successfully completed an installation, it does more than hurt your feelings—it severely impacts your cash flow and your ability to fund the next job. This professional late payment demand letter is your tool to draw a line in the sand. You need this document the moment a polite follow-up email is ignored and an invoice crosses into the danger zone of thirty or sixty days overdue. A strong demand letter strikes the perfect balance between absolute professionalism and firm legal boundaries. It reminds the client of their contractual obligations, clearly details the work completed, and outlines the next steps you will take if payment isn't received. By sending a structured, formal notice, you show the client that you take your business seriously and are fully prepared to protect your hard-earned revenue.
You can charge interest if it was agreed upon in your original signed terms of trade, or if statutory late payment laws in your jurisdiction allow it. Ensure you calculate the exact interest amount based on these guidelines and state it clearly as a separate line item in your letter.
You should send the demand letter using both methods to ensure it cannot be ignored. Send a PDF copy via email with read receipts enabled, and mail a physical copy using registered mail so you have legally admissible proof of delivery.
Instruct the client that any minor defects or snag list items do not justify withholding the entire balance of the invoice. Your demand letter should focus on the completed portion of the work and request immediate payment of the undisputed amount while offering to resolve genuine defects once payment is secured.
You should wait exactly one business day after your specified deadline passes before proceeding with your stated legal or collection actions. Taking immediate action on the day after the deadline shows the client that your demand letter was a serious, binding notice and not an empty threat.
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