Mental Health & Wellness Staff Job Description

What a good one includes

• A clear statement of how the role supports the practice's overall therapeutic mission and client care philosophy.
• Explicitly listed educational requirements, active state licenses, and clinical certifications necessary for the specific role.
• A detailed breakdown of daily responsibilities, from client intake and documentation workflows to crisis intervention protocols.
• Clear mention of the specific Electronic Health Record systems and scheduling platforms the candidate must use.
• Expectations around trauma-informed care, cultural humility, and maintaining strict client confidentiality under HIPAA guidelines.
• Specifics regarding clinical contact hours, on-call expectations, and whether the position is remote, hybrid, or in-person.
• An overview of supervision hours, continuing education stipends, and mental wellness benefits offered to prevent staff burnout.

Common mistakes to avoid

• Writing a generic job description that fails to distinguish between clinical therapists, administrative coordinators, and holistic wellness coaches.
• Omitting specific administrative and documentation expectations, which leads to hires who struggle with timely progress note completion.
• Failing to clearly define boundaries around crisis management and on-call responsibilities, causing early burnout and role confusion.
• Neglecting to mention the state-specific licensing requirements or credentialing status needed before the start date.

Frequently asked questions