Moving and Relocation Services Agreement

Basic carrier liability is the federally or locally mandated minimum coverage, typically paying only 60 cents per pound per article for damaged goods. Full value protection requires you to repair, replace, or pay the current market value for any lost or damaged items, which usually costs the customer an additional premium. Your agreement must clearly state which option the client has selected and signed off on.

You should include a force majeure clause that excuses your company from liability for delays caused by weather, road closures, or equipment breakdown. Specify that while you will make every reasonable effort to meet the schedule, delivery windows are estimates rather than guaranteed deadlines. This protects your business from being penalized for circumstances entirely out of your control.

Yes, but only if your contract explicitly outlines waiting time or unpreparedness fees. Your agreement should state that if items are not packed as agreed, or if access is blocked, an hourly waiting fee or additional packing surcharge will automatically apply. This keeps your crew's time profitable even when clients are disorganized.

Your contract must include an extraordinary value clause requiring clients to declare any items worth more than $100 per pound in writing before the move. It should state that your company is not liable for these high-value items unless they are specifically inventoried, packed by your professionals, and covered under a separate valuation agreement. This prevents catastrophic financial claims over small, easily lost personal items.