Rental Maintenance and Repair Progress Report

What a good one includes

• A chronological log listing every date a maintenance issue was discovered, reported, and followed up on.
• Specific descriptions of each outstanding issue, including the exact location in the property and how it impacts your daily living or safety.
• A record of all emails, text messages, phone calls, and in-person conversations with names, dates, and summaries of what was promised.
• High-quality photos or videos of the maintenance issues, clearly labeled with dates and annotations showing the severity of the damage over time.
• A realistic, professional action plan outlining expected completion dates and next steps for the landlord to resolve the open items.
• A brief explanation of any safety hazards, habitability concerns, or utility waste caused by the delayed repairs to highlight the urgency.

Common mistakes to avoid

• Letting frustration or anger dictate the tone of the document instead of maintaining a professional, business-like delivery.
• Relying on vague statements like 'a few weeks ago' instead of providing exact dates and times for every request and interaction.
• Failing to attach copies of the original written requests or proof that the landlord acknowledged receiving them.
• Forgetting to explicitly state how the unresolved issues violate local housing codes or the terms of your lease agreement.

Frequently asked questions