Restaurant Customer Notice

You should post the notice and update your menus at least two weeks before the new pricing takes effect. This window gives your regulars a heads-up and prevents any sudden surprises at the point of sale. Transparency during this period helps maintain goodwill and smooths the transition.

Display the notice prominently on your physical front door at eye level, on the homepage of your website, and across all active social media channels. You should also update your Google Business Profile and automated voicemail message to prevent guests from traveling to an empty restaurant. Sending a quick email newsletter to your subscriber list ensures your most loyal customers are informed directly.

Frame the adjustment around maintaining the quality of your ingredients, supporting fair wages for your staff, or managing rising supply chain costs. Avoid sounding defensive, and instead emphasize your commitment to delivering the excellent dining experience your guests expect. Customers are generally understanding when they see that the value of their meal remains high.

Yes, your internal team needs a separate, more detailed briefing that explains the operational logistics and provides talking points for guest inquiries. While the customer notice focuses on high-level changes and appreciation, the staff guide should prepare your team to handle questions confidently and consistently. Keeping these documents distinct prevents internal operational details from confusing the public.