SaaS and IT Website Terms and Conditions

What a good one includes

• A comprehensive intellectual property clause that reserves all rights to your platform’s proprietary matching algorithms, branding, and career tools.
• Clear rules on user-generated content licensing, granting your platform the right to host, display, and process uploaded resumes and job descriptions.
• An acceptable use policy that explicitly bans automated data harvesting, resume scraping, and spamming other users with unsolicited offers.
• Transparent billing and renewal terms detailing how subscription fees, job posting packages, and cancellations are processed.
• Robust limitation of liability provisions that protect your company from claims arising from hiring decisions or employment disputes between platform users.
• A clear account termination clause giving you the unilateral authority to suspend or delete accounts that violate platform rules or fail to pay fees.

Common mistakes to avoid

• Copying terms from a generic generator or another platform, which leaves major gaps regarding your specific HR tech workflows and payment models.
• Failing to state that you do not guarantee employment outcomes or verify the absolute accuracy of candidate resumes and employer postings.
• Leaving your platform vulnerable by not establishing your unilateral right to ban users who spam candidates or engage in discriminatory job postings.
• Omitting a clear governing law and dispute resolution clause, which can force you to resolve legal disputes in an unfavorable or distant jurisdiction.

Frequently asked questions