Terms and Conditions for Nursing and Midwifery Practices

What a good one includes

• A detailed scope of services that clearly defines what clinical and non-clinical care you will provide, as well as what lies outside your professional role.
• Transparent payment terms specifying your rates, deposit requirements, accepted payment methods, and consequences for late payments.
• A clear cancellation and rescheduling policy that outlines notice periods and any applicable fees for missed appointments.
• An explicit emergency protocol advising clients to contact emergency services rather than you during an active medical crisis.
• A robust confidentiality clause outlining how patient health information is protected in compliance with relevant healthcare privacy laws.
• A clear protocol for how either party can safely and ethically terminate the professional relationship, including safe transfer-of-care procedures.

Common mistakes to avoid

• Using a generic internet template that fails to address the unique professional standards, licensing requirements, and liabilities of nursing or midwifery.
• Failing to define your off-hours communication boundaries, which can lead to clients expecting round-the-clock clinical advice via text or phone.
• Omitting a clear emergency disclaimer, which risks clients delaying critical medical care while waiting for you to respond to a message.
• Neglecting to include a formal dispute resolution process, leaving you vulnerable to costly litigation over minor fee or service disagreements.

Frequently asked questions